Frequently asked questions about Turnover Calendar

What does Same Day Turnover mean?

It is a reservation where the checkout and the next check-in occur on the same day or within a very short window. It usually requires high priority because the team has only a few hours to prepare the property.

What does Flexible Scheduling mean?

It is a turnover with more operational margin or without an immediate next reservation detected. It can be scheduled more flexibly than a same-day turnover.

What is the difference between a reservation and a job?

The reservation comes from the booking platform’s calendar. The job is the operational work item inside DOP that is used to execute the cleaning.

Can I add several platforms to a single property?

Yes. The links modal lets you add multiple booking links for a property, each with its platform and calendar link.

Does the calendar automatically assign cleaning staff?

No. The module helps detect turnovers and generate jobs, but automatic staff assignment is not described as an active feature in this guide.

Does the calendar send automatic notifications?

This should not be assumed. The guide does not describe any automatic notifications sent directly to cleaning staff or clients.

By using Turnover Calendar correctly, you should be able to:

- Start from a visible reservation in the calendar. - Review its priority, schedule, and property rules. - Generate a corresponding operational job in DOP. - Ensure that the job respects the property’s check-in/check-out times, default service, and service segments.

This flow reduces manual calendar work and improves control over daily turnovers across your properties.