Turnover Calendar: From Reservations to Operational Jobs
Step-by-step training on using DOP Turnover Calendar to review reservations, identify priorities, generate cleaning jobs, configure properties and services, and keep short-term rental operations running smoothly.
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- Explain the difference between reservations, turnovers, and jobs in DOP.
- Use Turnover Calendar views and filters to review daily and weekly operations.
- Identify and prioritize same-day, next-day, and flexible-scheduling turnovers.
- Generate an operational job from a reservation with correct times, services, and segments.
- Review and update property details, check-in/check-out times, and service rules from the calendar.
- Add properties to the calendar and manage booking links so reservations appear correctly.
- Apply a daily and weekly routine for monitoring turnovers and preventing missed cleanings.
- Troubleshoot common issues such as missing properties, reservations, or priorities and incorrect job times.
This course teaches you how to use the Turnover Calendar in Diamond Operations Pro to transform short-term rental reservations from multiple platforms into a clear, actionable cleaning schedule. You will learn how to read the calendar, prioritize same-day and next-day turnovers, generate jobs directly from reservations, and keep property data and service rules updated so your team can execute turnovers reliably.
Follow the lesson sequence
Foundations of Turnover Calendar
Core concepts, when to use Turnover Calendar, and how to access and read the main calendar view.
Turnover Calendar concepts and use cases
8 minTurnover Calendar converts scattered short-term rental and vacation rental reservations into a clear operational schedule inside DOP. For a new user, this module connects properties, platform calendars, priorities, services, and jobs so the team can coordinate cleanings between checkout and the next check-in without working in multiple tools.
Opening and understanding the Turnover Calendar
10 minOpen Turnover Calendar
Daily and Weekly Turnover Review
Learn how to review daily and weekly turnovers, prioritize work, and follow a consistent operational routine.
Reviewing today’s and this week’s turnovers
8 minReview turnovers for a day or week
Building a routine with Turnover Calendar
7 minDaily operational routine using Turnover Calendar
From Reservation to Job
How to generate a job from a reservation and ensure it fits the operational window and service rules.
Generating a job from a reservation
10 minCreate a job directly from a reservation
Avoiding scheduling and configuration errors
7 minCommon issues when generating jobs from reservations
Managing Properties, Services, and Booking Links
Use the property panel to manage schedules, services, service rules, and booking links so reservations display correctly.
Reviewing and configuring property details
9 minReview and adjust a property from the calendar
Administering services and service rules per property
9 minManage services and service rules for a property
Adding properties and managing booking links
10 minAdd a property to the Turnover Calendar
Best Practices, Troubleshooting, and FAQ
Recommended practices, frequent problems, and answers to common questions about Turnover Calendar.
Best practices for reliable turnovers
6 minCertain habits help Turnover Calendar support your operation effectively:
Troubleshooting common Turnover Calendar problems
10 minFrequent issues and how to resolve them
Turnover Calendar FAQ
7 minWhat does Same Day Turnover mean? A Same Day Turnover is a reservation where checkout and the next check-in occur on the same day or within a very short window. It usually requires high priority because the team has only a few hours to prepare the property.