DOP
Lesson6 minArticle

Daily and weekly operational routine

Daily routine with Turnover Calendar

Daily routine with Turnover Calendar

  1. Open the **Week** view or the most relevant date range at the start of the operating day.
  2. If you work by client or portfolio, filter by client or property manager as needed.
  3. Identify **same-day turnovers** and reservations marked with **high priority**.
  4. Open each urgent reservation and validate checkout time, existing jobs, and services.
  5. If there is no job, generate a job directly from the reservation.
  6. Confirm job date, start time, end time (if applicable), and service segments before saving.
  7. Review any conflict alerts before operating (for example, overlaps with other work or tight windows).
  8. Use the property panel when needed to validate check-in/check-out schedules, services, and rules.
  9. If a property or reservation is missing, review and update booking links for that property.

On a weekly basis, use Turnover Calendar to look beyond the current day:

- Review the entire week in **Week** view. - Identify **next-day turnovers** and any work with **flexible scheduling**. - Confirm that newly added properties have booking links configured so their reservations appear. - Check for reservations that still do not have a job associated and plan job creation in advance.

This weekly routine reduces surprises and manual last-minute planning.

Good practices for ongoing use

  • Open and review Turnover Calendar at the start of every operating day.
  • Prioritize same-day and next-day turnovers before flexible work.
  • Check that job times respect checkout and the next reservation’s check-in or arrival window.
  • Keep property check-in and check-out times up to date to improve cleaning window accuracy.
  • Verify that default service and segments match what should be done at each property.
  • Review new properties to confirm they have booking links configured.
  • Clear filters when a property or reservation does not appear as expected.
  • Escalate to DOP support if issues persist after validating data, links, and filters.

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